Retention

0 live
Demo with sample data.Start free trial
Customers acquired213$5,868 in first payments
Still paying17884% of them
Net LTV$10,573$49.64 per customer
Refund rate3%$168 refunded
30-day churn7%Of 67 customers who started 30 to 60 days ago
ChannelCustomersNet LTVAvg LTVRefund rate30-day churn
AI 6556 paying $3,034 $46.68 3% 5%
Organic search 5746 paying $2,911 $51.07 4% 0%
Email 4133 paying $1,922 $46.88 7% 17%
Social 1513 paying $487 $32.45 0% 17%
Direct 1311 paying $619 $47.60 0% 17%
Communities 54 paying $205 $40.93 0% 0%
Referral 32 paying $212 $70.55 0% 0%
Unattributed 1413 paying $1,184 $84.55 0% 0%
Acquired in rangeStill paying How this is counted

Lifetime value by first source

Customers who first paid in this range, by where their first visit came from. Net of refunds.
SourceCustomersLifetime revenueAvg valueRenewalsRepeat share
ChatGPT 41 $1,774 $43.27 26 44%
Google 37 $1,669 $45.10 23 49%
Email 19 $1,394 $73.39 23 74%
Direct 25 $1,370 $54.80 18 48%
Perplexity 22 $675 $30.68 7 27%
X 10 $615 $61.50 13 80%
Claude 9 $322 $35.81 8 67%
Product Hunt 6 $309 $51.54 4 67%
Indie Hackers 6 $266 $44.33 5 67%
Other sources 38 $2,178 $57.31 37 63%

Payback by channel

Net revenue per visitor in the weeks after their first visit, by the month and channel of that visit.
ChannelVisitorsFirst 12 weeksWeek 1Week 4Week 8Week 12
November 2026
Organic search 29 ––––
AI 19 ––––
Direct 17 ––––
Social 14 ––––
Communities 6 ––––
Referral 3 ––––
Email 2 ––––
October 2026
Organic search 1,100 $0.35$0.44––
Direct 560 $0.42$0.50––
AI 504 $1.41$1.50––
Social 489 $0.20$0.20––
Communities 224 $0.30$0.30––
Email 199 $0.51$0.51––
Referral 100 $0.41$0.56––
September 2026
Organic search 904 $0.22$0.37$0.65–
Direct 488 $0.44$0.44$0.85–
Social 477 $0.08$0.16$0.32–
AI 386 $0.96$1.14$2.14–
Communities 241 $0.68$0.73$1.46–
Email 170 $1.27$1.27$2.54–
Referral 85 $1.14$1.14$2.29–
August 2026
Organic search 715 $0.22$0.36$0.71$0.92
Direct 384 $0.54$0.57$1.14$1.67
Social 367 $0.50$0.73$1.37$1.99
AI 293 $0.73$1.45$2.75$3.54
Communities 140 $0.91$0.91$1.81$2.07
Email 130 $1.23$2.11$4.22$6.34
Referral 81 $0.15$0.48$0.82$1.01