Retention

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Customers acquired27$621 in first payments
Still paying2696% of them
Net LTV$621$23.02 per customer
Refund rate0%$0 refunded
30-day churn7%Of 67 customers who started 30 to 60 days ago
ChannelCustomersNet LTVAvg LTVRefund rate30-day churn
AI 1211 paying $258 $21.50 0% 5%
Organic search 88 paying $150 $18.79 0% 0%
Email 33 paying $61.79 $20.60 0% 17%
Direct 22 paying $60.32 $30.16 0% 17%
Unattributed 22 paying $91 $45.50 0% 0%
Acquired in rangeStill paying How this is counted

Lifetime value by first source

Customers who first paid in this range, by where their first visit came from. Net of refunds.
SourceCustomersLifetime revenueAvg valueRenewalsRepeat share
Google 7 $161 $22.97 0 0%
ChatGPT 7 $161 $22.97 0 0%
Perplexity 7 $105 $15.03 0 0%
Direct 3 $72.32 $24.11 0 0%
Bing 1 $31.32 $31.32 0 0%
Unknown 2 $91 $45.50 0 0%

Payback by channel

Net revenue per visitor in the weeks after their first visit, by the month and channel of that visit.
ChannelVisitorsFirst 12 weeksWeek 1Week 4Week 8Week 12
November 2026
Organic search 29 ––––
AI 19 ––––
Direct 17 ––––
Social 14 ––––
Communities 6 ––––
Referral 3 ––––
Email 2 ––––
October 2026
Organic search 183 ––––
Direct 114 ––––
Social 83 ––––
AI 75 ––––
Email 41 ––––
Communities 33 ––––
Referral 9 ––––